As you may be aware, we routinely publish our customer lifecycle KPI metrics as a way to publicly benchmark the coalition’s progress. Here the results from the first quarter of 2008. Highlights:

  • Over 30% of operators buy 11+ products from the coalition
  • 45% now buy from five+ sponsors demonstrating “the coalition effect”
  • Our win-back efforts are bearing fruit: See enrollment versus attrition #’s

    • Related posts:

    1. Q4, 2008 KPI’s The Q4, 2008 KPI's reflect the economy's broader malaise, albeit with some bright spots......
    2. 2nd Quarter 2008 KPI’s Here are the 2nd quarter 2008 KPI's in which we introduce a new measure winbacks......
    3. 1st Quarter 2010 KPI’s 1st Quarter 2010 KPI's continue to show strength......
    4. February 2008 Distributor Update ProGroup progress, DOT Foods Show, & Campbell's joining the DSR program are just a few of the highlights......
    5. Dashboards Simplify Foodservice Rewards Reporting Foodservice Rewards Dashboards in Cognos Simplify Operator Data Delivery......