Sponsors, Operators, and Foodservice Rewards staff worked well together last year and the resulting 2009 4th Quarter KPI’s are holding steady despite a tough economic environment.

  • Labels: BI shipped 86,819,377 labels to 237 manufacturers’ plants in North America.
  • Redemptions: 75,523 operators redeemed 17,373,324 cases – that’s a 5% increase in cases and a 6% increase in operators over 2008 – and just shy of 50,000 codes per day.
  • Promotions: Sponsors ran 167 promotions – a 55% increase over last year. ALL Sponsors ran at least one promotion during the year – a first perfect season – and the average promotion resulted in 8,436 incremental cases being redeemed by 1,116 operators with an ROI of 167%.
  • Customer Service : Our customer care team handled 14,809 calls and emails.
  • Special Requests: The Operations Team ran 496 special reports. This number does not include the hundreds of reports provided by your Coalition Managers.

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