Amazon Exiting the Incentive Business

News of Amazon’s departure from the incentive merchandise business surprised the industry…

Last week, Amazon.com announced it was exiting the incentive merchandise business.

Larry Schoenecker, BI’s President, writes “In my 30+ years in the business, I have seen several retailers (and now one e-tailer) come into the business with a big splash, win some clients, and then decide to exit. In the 80′s it was the Spiegel catalog company, in the 90′s it was Target (who had over 100 employees in their incentive division when they closed up several years ago), and now Amazon.

But we’re still here. And now with over 28,000 items in our award selection, 13,000 of them under $100. And more on the way. We have a bigger selection of TV’s, PC’s, computer peripherals, and video games than Best Buy. More housewares than William Sonoma, more musical instruments than Guitar Center, and more watches than Macy’s. We are buying at lower supplier costs and have reduced margins across all categories. Our prices are better. And all backed up by our 100% satisfaction guarantee and free extended warranties on everything.

And don’t forget we do 3000 unique auctions per year, have 500 travel packages +2,100 Marriott properties, and tickets to 15,000 events annually.

Amazon had the largest selection of merchandise available for incentive programs and my guess is that we were a distant second.

Until now. We have a good story to tell.”

 

2010 Tradeshow Fees Paid

The rewards selection has been updated with 2010 NACUFS and SNA show fees…

Every year, participants have the option of redeeming points to pay for NACUFS and SNA tradeshow registration fees.

The 2010 show fee redemption options have been updated in the online catalog and can be found by selecting Tradeshow Fees on the left hand navigation menu.

An eNewsletter article announcing their availability will be sent in an upcoming ExtraPoints issue.

 

Just in time for the Holidays

The newly re-designed awards catalog now offers 15,000 choices…

15,000_catalogueJust in time for the Holiday season: we’ve expanded reward choices to over 15,000 items, revamped navigation and added a product zoom feature. There’s an increased emphasis on bidding opportunities and “real deals” – limited time offers and special buys.

 

Now: 15,000 Reward Choices

The rewards selection has been expanded to 15,000 items…

This Sponsor Update features:

  • Our updated rewards catalog
  • – now featuring 15,000 rewards + improved navigation and other benefits

  • Reminder to order your labels early
  • – holiday hours are almost upon us

  • Pile On The Points
  • – enrollment initiative results

     

    8,000 Operators Qualify as “Elite” in ’08

    Over 8,000 operators qualified for our new Elite Tier Benefits in ’08…

    You asked for it, you got it: at the sponsor meeting, we’ll unveil new Elite Operator benefits including one-of-a-kind tickets to major sporting events (i.e. 50 yard-line seats at the Super Bowl) and nights at Mariott Hotels and Resorts & Ritz Carlton Properties.

    We’re also adding concierge travel service for operators to book holidays through a private number and have points deducted after custom-designing their travel adventures.

    Operators who meet the Elite Tier qualification criteria by purchasing 30 cases per month from five different brands and participating in at least two sponsor promotions will re-qualify annually and will see the new reward options in their accounts.

     

    Rewards Selection by Point Value

    Ever wonder how many rewards were available at each fooodservice rewards point level?

    A Sponsor recently asked us about the rewards available at each point level.

    Here’s the current count from the Foodservice Rewards Awards Album:

    0-2599 points: 227 rewards
    2600-5000 points: 836 rewards
    5000-7500 points: 747 rewards
    7501-10000 points: 620 rewards
    10001-12500 points: 272 rewards
    12501-15000 points: 173 rewards
    15001-17500 points: 241 rewards
    17501-20000 points: 121 rewards
    20001-22500 points: 86 rewards
    22501-25000 points: 154 rewards
    25001-27500 points: 76 rewards
    27501-30000 points: 69 rewards
    30001-32500 points: 53 rewards
    32501-35000 points: 38 rewards
    35001-37500 points: 55 rewards
    37501-40000 points: 53 rewards
    40001-42500 points: 42 rewards
    42501-45000 points: 24 rewards
    45001-47500 points: 30 rewards
    47501-50000 points: 22 rewards
    50001+ points: 498 rewards

    Our current rewards selection includes items operators use to replace old, worn out equipment, donate to charity, build teamwork, and more.

    At the next sponsor meeting we’ll be unveiling a whole new set of rewards available exclusively to our elite tier members including Ritz-Carlton hotel stay packages, one-of-a-kind sporting event tickets (50 yard line at the Super Bowl!) and more.

     

    “A printer for our bariatric surgery program”

    “I will be ordering 2 Cuisinart food processors for use in our kitchen” writes the Food Services Buyer at St. Tammany Parish Hospital

    From: Barbara Jenkins
    Sent: Thursday, February 07, 2008 4:25 PM
    To: CustomerService, Foodservice Rewards

    We like to use our reward points for gifts for our department Christmas party and for items we may need for the kitchen or education.

    We have purchased 2 digital cameras and a photo printer for use with our bariatric surgery program and before/after photos of kitchen projects.

    I will be ordering 2 Cuisinart food processors for use in our kitchen. I have also ordered a labeler for our department use. We have ordered several items for our department Christmas party and the employees have loved it!!!

    Thank you!!!

    Barbara Jenkins
    Food Services Department Secretary/Buyer
    St. Tammany Parish Hospital, Covington, LA

     

    “All my team members are aware of them”

    “A new Hi-Def TV would be nice” writes this cafe franchisee…

    From: Jay Patel
    Sent: Wednesday, February 06, 2008 12:24 PM
    To: CustomerService, Foodservice Rewards

    Yes sir,

    We at the Nestle Toll House Cafe by Chip love pulling the yellow decals off and saving them. All my team members are aware of them and we have a 100% compliance of not letting one get by.

    I am saving all of our decals for something we can look forward to – a new Hi-Def TV would be nice.

    Jay Patel
    Nestle Toll House Cafe by Chip, Southlake, TX

     

    “Well, it’s better than a post hole digger”

    “When I have enough points I will get a sausage grinder” writes Chef Adan Marshall of Rice University. Read why…

    From: adam marshall
    Sent: Thursday, January 24, 2008 8:06 AM
    To: CustomerService, Foodservice Rewards

    What can I say. My wife loves homemade sausage and does it the old school way. Trim and chop the pork butt and add spices, stuff casing by hand which is difficult enough. So when I have enough points I will get a sausage grinder.

    (Did not tell her, but said “I have a surprise for you.”) Well, it’s better than a post hole digger and I may use it myself.

    Thank You,

    Chef Adan Marshall
    Rice University Dining, Houston, TX

     

    “We are soooo appreciative”

    “We save every yellow pull off we can find and over the past few years we have used the rewards for Christmas presents and other gifts” writes Brad Moncado, Owner, Maxwell Enterprises

    From: brad moncado
    Sent: Wednesday, January 23, 2008 5:09 PM
    To: CustomerService, Foodservice Rewards

    Hello,

    We are soooo appreciative of the Foodservice Rewards program. We save every yellow pull off we can find and over the past few years we have used the rewards for Christmas presents and other gifts.

    Last year we ordered a three piece set of Blue Corelle serving bowls that my wife loves and we use often. The year before a stainless steel set of kitchen utensils that we use all the time. If is always fun looking at the points we accumulate and see what we will get next. Thank you for the Foodservice Rewards Program!!!

    Brad Moncado
    Owner, Maxwell Enterprises – Global Market
    Branson, MO

     
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