QSR Magazine’s 2008 annual survey highlighted several top-tier Concerns:
“Clearly the hottest of all hot button issues for the polled group of operators is labor, an issue that has grown increasingly urgent and complex. The traditional concerns of simply finding enough bodies to fill positions and the acknowledgment of the importance of line employee contact to customer satisfaction are still central to the discussion, of course.
Yet there is also a much broader appreciation that the industry has never done a really great job in making itself an employer of choice, and companies intend to work harder than ever at branding the employee experience and creating buzz among potential cohort employee groups.”
When one looks at many creative ways operators use Foodservice Rewards to recognize, reward, and retain their best employees, it’s clear that this manufacturer-funder program immediately addresses one of the industry’s most important issues.
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